aminohack.com

  • RESEARCH USE ONLY
  • NOT FOR HUMAN CONSUMPTION
  • LABORATORY & SCENTIFIC RESEARCH PURPOSES ONLY
  • LABORATORY & SCENTIFIC RESEARCH PURPOSES ONLY

Return Policy

Amino Hack LLC — Return and Exchange Policy Effective Date: June 25, 2026 LastUpdated: June 25, 2026

This Return Policy applies to all purchases made through https://aminohack.com. It is incorporated by reference into our Terms and Conditions.

1. All Sales Final; No Monetary Refunds

Because Amino Hack products are sensitive research-grade materials whose purity, sterility,stability, and chain of custody cannot be verified once they leave our facility, all sales are final and we do not issue monetary refunds. Limited remedies in the form of product exchange or store credit are available in the circumstances described below, in our sole discretion.

2. Eligible Return Circumstances

Subject to Sections 3–6, you may request a return or exchange in the following circumstances:

  1. Manufacturing defect or quality issue confirmed by our quality team;
  2. Wrong item shipped as a result of our error;
  3. Damaged in transit, properly reported under Section 4; or
  4. Unopened, factory-sealed product returned for exchange or store credit underSection 5.

3. Damaged or Incorrect Shipments

You must inspect your shipment promptly upon receipt. To be eligible for remedy, you must notify us at support@aminohack.com within seventy-two (72) hours of delivery (as recorded by the carrier), and provide:

  • your order number,
  • a clear description of the issue,
  • the carrier tracking number, and
  • clear photographs of the outer packaging, shipping label, inner packaging, and product(s).

Failure to notify us within this period waives any remedy.

4. Unopened-Product Exchanges or Store Credit

For products that are not defective, damaged, or incorrect, we will, in our discretion, accept returns for product exchange (of equivalent value, subject to availability) or store credit if all of the following conditions are met:

  1. The request is submitted to support@aminohack.com within fourteen (14) days of delivery.
  2. The product is unopened, with factory seals intact, in its original packaging, and in fully resalable condition.
  3. The Customer has obtained a Return Authorization (“RA”) number from us before shipping the return. Returns received without a valid RA number will be refused.
  4. The Customer pays return shipping, except where the return is the result of our error.
  5. The product is shipped with a trackable carrier within seven (7) days of RA issuance.

Store credit is issued to your account and may be applied to future eligible purchases. Store credit has no cash value and is non-transferable.

5. Non-Returnable Items

The following are not eligible for return, exchange, or credit under any circumstance:

  • products that have been opened, used, tampered with, or whose factory seal is broken or missing;
  • products returned without a Return Authorization number;
  • products returned after the applicable notification window has expired;
  • products that show signs of improper storage, contamination, or mishandling after delivery;
  • clearance, final-sale, or promotional items so designated at the time of purchase;
  • gift cards or store credit; and
  • orders canceled by the Customer after shipment has occurred.

6. Order Cancellation by Customer

Orders may be canceled at no charge if cancellation is requested before the order has been processed for shipment. Once an order has been processed or dispatched, it cannot be canceled and is governed by this Return Policy.

7. Refusal, Misuse, and Compliance

We reserve the right, in our sole discretion, to refuse any return, exchange, or credit, including where we reasonably suspect that the product was used contrary to the Research Use Only restrictions in our Terms and Conditions or that any representation made by the Customer at the time of purchase was false. Any misuse of a product voids all remedies under this Policy and may result in account termination and reporting to authorities as provided in our Terms and Conditions.

8. Processing Time

Approved exchanges and store credits are typically processed within five (5) to ten (10) business days after our quality team verifies the returned product (where applicable). Original shipping charges are non-refundable.

9. Contact

To initiate a return or exchange, or for any related questions, contact:

Amino Hack LLC Email: support@aminohack.com